1. General Introduction By placing an order on Essence Azur, you confirm that you have read, understood, and agreed to these Terms and Conditions. These terms apply to all sales of perfumes and accessories on our website.
2. Products and Authenticity We guarantee that all perfumes sold on our website are 100% authentic. We source our products directly from authorized distributors and verified suppliers. Product images are for illustrative purposes only.
3. Pricing and Payment All prices are listed in Euros (€) or Dollars ($) and include VAT. Shipping costs are calculated at checkout. We accept payments via Credit Card (Visa, MasterCard) and PayPal. Payment is secured by Stripe.
4. Shipping and Delivery We ship worldwide. Orders are processed within 24-48 hours.
- Standard Shipping: 3 to 5 business days.
- Express Shipping: 1 to 2 business days. Essence Azur is not responsible for delays caused by customs or carrier issues.
5. Returns and Refunds You have the right to return your order within 14 days of receiving it.
- Important: Due to hygiene reasons, perfumes must be returned unopened, sealed, and in their original packaging.
- Once we receive and inspect the return, a refund will be issued to your original payment method.